WIP Portal

Revolutionising the Vehicle Industry

Dealership management Systems are used throughout the automotive industry in the UK. Although all are efficient and time proven they have limitations and in today’s aggressively competitive digital world, anything that provides the opportunity to boost bottom line with enhanced performance, is well worth a look. Dealerships need to build and maintain an excellent relationship with a customer in order to retain a loyal advocate. In this age of instant reviews, no business can afford to offer poor customer service. Increasing efficiency and profitability across the dealership is now entirely possible with the technology, support, IT Management and software available from Nybble IT Solutions.

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“For the first time in years as a workshop controller, I am able to do my job and all the things I never had time to do.”

I H – Workshop Controller

Increased Productivity

The WIP portal is designed to integrate seamlessly with the current Dealer Management Systems (DMS) providing you with a comprehensive vehicle journey.

 

The portal formalises all communication between the customer, front counter, back counter and parts function giving management a real time overview of what is happening in their aftersales operation. With an intent to get away from ‘not another system’ complications, the portal has been specifically designed to seamlessly integrate with leading DMS’s minimising administration and double input. Our Job Packs ensure that contact details changed in service department are not missed by sales department – one pack per customer, one real time history for every department to see. Poor data management is frustrating and costly not only financially but also to your reputation.


“This is the future. We are a growing business and need the tools to manage our growth. This has made a huge difference to how we operate and everything is transparent. The automation it offers for the little effort we put into it, saves us time and inevitably…money.”

LS – General Manager

WIP Portal Features

Our WIP Portal is revolutionising the automotive industry. Providing dealerships with an effective tool to boost revenue and productivity.

Vehicle Updates
Controllers can check real-time progress at a glance, provided by the portal.
VOR
Controllers can discard manual VOR sheets for a uniform view provided by the portal.
Parts Escalations
Be alerted on parts delivery progress, monitoring of ordered stock & up selling & obsolete items.
Shift Handovers
The portal streamlines the shift handover process, keeping all in the loop and improving productivity.
Client Communication
Real time communication like never before with the capability to send multimedia contact in order to get work authorised.
Accountability
Order numbers and authority as well as photographs for damage, insurance assessment or repair estimates will stay with the vehicle record.
Daily Diary
Replacing the manual workshop diary with a coherent centralised view of the day to day running and management of your after sales services.
SMS & Email Messaging
Automated reminders for annual checks, instant authorisation, speedy booking-in process, progress reports, special offers.
Action Logging
Strong, efficient real time reporting between workshop and sales department.
VHC (Mobile App)
Vehicle Health Check allows workshop to record damage or wear & tear so that a video can be created.
Job Packs
Electronic job pack system allows work to be viewed, edited & audited electronically.
Data Cubes
Spot trends, facts & data. Business information clearly displayed, showing real time details.

“We love it and couldn’t now operate the workshop without it.”

BB – Workshop Controller