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Case Study - Cornmill Nursing Home – Disaster Recovery
Our client’s business premises are located next to the beautiful River Wyre, in an area of outstanding beauty in the North of England. Originally a Fulling Mill, processing cloth, it is now a highly recommended nursing home. The home has achieved the nationally recognised “Gold Standards Framework Award” which demonstrates excellence in end of life care. Cornmill is one of only a handful of care homes across the UK, to have achieved and retained the highest level of award: The Beacon Status.
George Hill, director ensured that flood protection measures were part of the homes Emergency Business Continuity Plan. A recently built basement was specially designed to protect IT infrastructure. Nybble were consulted and provided the IT infrastructure and associated protective measures we felt should be in place.
Storm ‘Desmond’ came and flooded much of Cumbria and North Lancashire. Like many businesses in the North, the Cornmill’s basement was flooded, despite the huge effort put into prevention. Our client discovered his server and IT equipment submerged under water and disaster loomed. Nybble were called.
As part of our Managed Services and Support, we had already extensively planned and prepared for such an eventuality. We had a complete back up of their system and data both onsite and stored away from the premises. This multi-layer of protection is the best way to ensure you survive such an incident.
We quickly organised a replacement server and our technical team reinstalled the systems and data efficiently and speedily. Considering the severity of the situation, the downtime was minimal thanks to Nybble having one of the fastest response times in the industry. Within 3 hours, Mr Hill had his business back up and running thanks to the wonderful technology that is virtualisation.
We felt extremely proud that the effect on his business, in terms of IT, were minimal. Disaster recovery is one of our specialist areas and all businesses should have a plan in place.
“Thanks to the precautionary measures, we were lucky enough to survive the floods. Many businesses have not been so fortunate. Nybble were quick to respond, took the problem out of our hands and solved it. The IT systems were restored in under 3 hours. I highly recommend you give them a call to make sure your business has an effective disaster recovery plan in place.”
George Hill – Director, Cornmill Nursing Home